Privacy Policy

Privacy Policy

Introduction

At http://auto-body-structural-repair.autobodyshop-talk.com (hereafter referred to as ‘the Company’ or ‘we’), we are dedicated to maintaining a transparent and secure approach to privacy and data protection. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and management of personal information in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • General Data Protection Regulation (GDPR) from the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Data Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, products, or services accessed through links on our site, as they have their own privacy policies governing user data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • When you create an account and use our applications or services
  • During your visits to our websites linked to this policy
  • Whenever you receive communications from us, including emails, newsletters, phone calls, or text messages (SMS)

Personal Data Collection

We collect a variety of personal information, categorized as follows:

Account Information

  • User names and passwords
  • Contact details, such as email addresses and phone numbers
  • Shipping and billing addresses

Payment Information

  • Details related to payment methods used for purchases or services
  • Transaction history

Financial Information

  • Financial records, including banking information (where processed)
  • Invoicing and accounting data

Purchase Information

  • Records of products or services purchased from us
  • Order history and preferences

Mobile Device Identifiers

  • Unique identifiers associated with your mobile device, such as IP addresses, advertising IDs, and device tokens

Location Data

  • Geolocation information provided by your device when using our location-based services

Feedback

  • User-submitted reviews, ratings, and comments
  • Responses to surveys or satisfaction feedback

Social Media Information

  • Publicly available data from social media platforms when you interact with our content or use our sharing features

Product Information

  • Details about products you browse, view, or purchase on our site
  • Product preferences and customization options

Collection Methods

We gather personal data through multiple channels:

  • User input forms and profiles
  • Automated technologies, including cookies and similar tracking tools
  • Third parties who provide us with aggregated or de-identified data, subject to their respective privacy policies

Cookies

We employ cookies to enhance user experience and for analytical purposes. Cookies are categorized as:

  • Strictly Necessary: These ensure basic functions like login, session management, and security.
  • Preferences: Used to remember settings and preferences for a personalized experience.
  • Analytics: Help us understand user behavior and trends, allowing for site improvements.

Users have control over non-essential cookies through our Cookie Manager, where they can customize their cookie preferences.

Data Retention and Deletion

We retain personal data as necessary to fulfill the purposes for which it was collected, including legal obligations and business requirements. Once these purposes are met or upon request for deletion, we securely delete or anonymize the data.

Security Measures

To protect your personal information, we implement robust security measures:

  • Encryption during data transmission and storage
  • Secure third-party processing partners who adhere to strict privacy standards
  • Regular security assessments and updates to safeguard our systems

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. If we learn that a child has provided us with personal data without parental consent, we will take steps to delete such information from our systems.

Your Rights (Data Subject Rights)

Depending on your location and applicable laws, you have certain rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask us to correct or update inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): Demand the deletion of your data where there are no valid legal reasons for retention.
  • Restriction: Limit our processing of your data in specific circumstances.
  • Portability: Receive a copy of your data in a format that allows transfer to another controller.
  • Objection: Object to or oppose certain processing activities, such as direct marketing.
  • Non-Discrimination: Be free from discriminatory practices based on personal data exercises.
  • Appeals/Complaints: File appeals or complaints with our privacy team or relevant supervisory authorities.

To exercise these rights, please contact our dedicated privacy team at your earliest convenience.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Us

For any inquiries related to privacy, data protection, unsubscribing from communications, or requesting access to your personal information, please contact us: